Terms & Conditions

1. Acceptance of Terms

By accessing and using gaurangaashraya.com, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.

2. Post-Consultation Policy

Post-consultation follow-up support will be available for 5 days from the date of your consultation. Queries raised after this period may not be entertained. Follow-up support is strictly limited to questions related to the scope of the original session and doubts regarding the remedies provided during the consultation. Any new concerns, additional topics, or questions outside the discussed consultation scope will require a re-consultation or booking of a new consultation session.

3. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the website following the posting of revised Terms means that you accept and agree to the changes.

4. Nature of Services

The services provided by Gauranga Ashraya under Daivagya Pt. Gorang Sharma are advisory, spiritual, and interpretative in nature. They are based on Vedic astrology, Vastu Shastra, numerology, and traditional knowledge systems. These services do not constitute medical, legal, psychological, or financial advice.

5. No Guarantee or Assurance

Astrology and allied sciences are predictive and interpretative disciplines. Results may vary depending on karma, free will, personal effort, and life circumstances. No guarantees or assurances of outcomes are provided.

6. Client Responsibility

The client voluntarily seeks guidance and understands that all decisions and actions taken in furtherance to the guidance provided by Gauranga Ashraya and Daivagya Pt. Gorang Sharma are based on his or her own judgment and discretion.

7. Accuracy of Information Provided

The Client must be assured that the services offered by Gauranga Ashraya and Daivagya Pt. Gorang Sharma are not intended for emergency situations. Clients facing medical, legal, financial emergency and mental instability must consult qualified professionals of respective field. Gauranga Ashraya and Daivagya Pt. Gorang Sharma does not advise or represent that he is capable of curing or professionally guiding such clients in emergency situations as mentioned above.

8. Advice of Professionals in Emergency Situations

The services offered are not intended for emergency situations. Clients facing medical, mental health, legal, or financial emergencies are advised to consult qualified professionals in the respective fields.

9. Limitation of Liability

Any liability, civil or criminal, if imposed under Indian or International Law, shall be strictly limited to the Consultation Fee paid. No liability shall arise for any incidental or consequential loss or damage of body, mind, reputation or property of such client. In no event shall Gauranga Ashraya, Daivagya Pt. Gorang Sharma (founder), employees, or agents, be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of or inability to use the website, even if we have been advised of the possibility of such damages.

10. Confidentiality & Data Protection

All personal information including the birth details shared by the client shall be treated as Confidential and handled in accordance with the Digital Personal Data Protection Act, 2023. The Client shall stay assured that the information shall not be shared with any third party to Consultation or any Government Agency, except as required by law.

11. Consultation Charges, Fees Policy

Consultation fees are subject to change at any time, without prior notice, at the sole discretion of Daivagya Pt. Gorang Sharma. Any revised fees shall become effective immediately upon publication or implementation and shall apply to all future consultations. Also, consultation fees are charged for time, expertise, and knowledge. Once the consultation is provided, fees are non-refundable under any circumstances.

12. Session Validity & Time Commitment

Consultations are valid only for the agreed date and time. Delays, absence, or missed sessions by the client may not be rescheduled or refunded.

13. Online / Telephonic Consultation Disclaimer

For online or telephonic consultations, service quality may depend on internet or network connectivity. Gauranga Ashraya shall not be responsible for disruptions beyond reasonable control.

14. Remedies & Suggestions

Any remedies, rituals, or spiritual practices suggested are optional in nature and offered without any force, threat, undue influence, coercion, misrepresentation or mistake of fact. The Client must assert free will and free consent before undertaking any remedies, rituals or spiritual practices as suggested by Gauranga Ashraya and Daivagya Pt. Gorang Sharma.

15. No Third-Party Reliance

Consultations are strictly for the registered client only. No third party may rely upon the consultation or raise any claim against Gauranga Ashraya or Daivagya Pt. Gorang Sharma.

16. Intellectual Property Rights

All consultation content, guidance, and material remain the intellectual property of Gauranga Ashraya and Daivagya Pt. Gorang Sharma. Unauthorized reproduction or use is prohibited.

17. Recording & Sharing

It should be very clear that the client or any related or concerned party is not permitted to record, distribute or publish consultation sessions or content in any form and manner without prior written consent of Daivagya Pt. Gorang Sharma himself. If found guilty, the client or any such related or concerned party shall attract penal charges as applicable under circumstances.

18. Products and Orders

All books, remedial stuff etc, are to be delivered within India only.

19. Indemnification

You agree to indemnify, defend, and hold harmless Gauranga Ashraya, its affiliates, officers, founder, employees, consultants, and agents from any and all claims, liabilities, damages, and expenses (including legal fees) arising out of or in connection with your use of the website or your breach of these Terms.

20. Links to Third-Party Websites

Our website may contain links to third-party websites that are not owned or controlled by Gauranga Ashraya. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. You access any third-party websites at your own risk.

21. Privacy and Data Security

Your personal information remains confidential and will not be shared with any third parties. Phone numbers and account passwords are encrypted using secure hash technology to ensure privacy and security.

22. Chart Details Consent

By booking a consultation or providing chart details, you hereby affirm that the chart details provided are accurate and may be utilized for research purposes by Gauranga Ashraya.

23. Use of the Website

You agree to use the website only for lawful purposes and in accordance with these Terms. You must not:

• Use the website in any way that breaches any applicable local, national, or international law or regulation.
• Use the website in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website.
• Introduce any viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful.

24. Viability of Terms and Conditions

Gauranga Ashraya and Daivagya Pt. Gorang Sharma reserves the right to modify these Terms and Conditions at any time. Updated Terms and Conditions shall be applicable from the date of publication on the website or communication to the Client, whichever feasible under given circumstances.

25. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Gauranga Ashraya or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content on this website without our express written permission.

26. Disclaimer of Warranties

The website and its content are provided on an "as is" basis. We make no representations or warranties of any kind, express or implied, as to the operation of the website or the information, content, or materials included on this website. To the fullest extent permissible by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

27. Consultations, and Refund Policy

• Astrology, Numerology, Kundli Milan, Vastu, Varshphal, Naamkaran consultations are non-refundable once a consultation is booked.
• Refunds, if applicable, will be determined solely by Daivagya Pt. Gorang Sharma.
• Refunds will not be issued in cases where a consultation is successful or the full time allocated for the service is utilized.
• In the event of an eligible refund, it may take up to one month for the amount to be deposited into the respective bank account.
• If you have joined the consultation and left for any reason, or you want to cancel the appointment before the consultation date, there will be no refund.
• Any refund requests must be made within two days of the order or booking. After this period, refund requests will not be accepted.
• Gauranga Ashraya reserves all other refund rights, and the refund process will take a minimum of 30 days from the request or approval date, subject to approval by Daivagya Pt. Gorang Sharma.
• Important Note: Post-consultation assistance will be provided for up to 2 months from the date of consultation. After this period, any follow-up or additional queries should go through a new consultation booking process.

28. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in NCT-Delhi, India.

29. Declaration

It is hereby declared by Gauranga Ashraya and Daivagya Pt. Gorang Sharma that the Consultation and Guidance does not, in any manner, intend to misrepresent or misguide the Client to adhere to unreasonable or self-harming remedies, rituals or spiritual obligations. The Client, at any point in time, during and after Consultation with Gauranga Ashraya and Daivagya Pt. Gorang Sharma is free to renounce the practices undertaken according to the guidance provided during Consultation. Gauranga Ashraya and Daivagya Pt. Gorang Sharma declare that the Client visits, seeks guidance, continues to take consultation as well as withdraw from the consultation according to his or her free consent and discretion. Gauranga Ashraya and Daivagya Pt. Gorang Sharma shall not be held liable for claims of misrepresentation, misconduct, undue influence, threat, coercion or any provisions of Consumer Protection Act, 2019 for the services provided under opted Consultation by the Client.